Monday, February 13, 2006

getting flicked

CNN recently delivered confirmation of something I've suspected for a few weeks now: that my Netflix delivery turnaround times have slowed. 'Struth. It's a policy acknowledged by Netflix that frequent renters get pushed to the bottom of the mailing list so that newer and/or infrequent renters — those costing the company less in postage — take precedence. This is seriously minor-league stuff, but still enough to be annoying. I mean, having to wait an extra day for the next disc in the Moonlighting set? Come on!


  • So they screw their loyal customers to get new ones who may or may not stick around for the long haul? Now THAT sounds like a sound business strategy.

    By Blogger Ethelred, at 11:13 AM  

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